Privacy Policy

This Privacy Policy outlines the types of personal information that Roobet, operating under license from Curacao (Antillephone N.V.), collects, uses, and protects when you engage with our online casino services. This policy is applicable to all players and visitors from Canada and is designed to comply with Canadian data protection laws and gambling regulations.

Data Collection

Roobet collects various types of personal data from users to provide a secure and enjoyable gaming experience. The types of data collected include:

• Registration data: Information provided during account creation, including but not limited to your name, date of birth, address, and contact information.
• Payment details: Data related to financial transactions, including credit/debit card information, e-wallet details, and other payment methods used for deposits and withdrawals.
• Technical logs: Information automatically collected when you access our platform, including IP addresses, browser types, device information, and usage patterns through cookies and other tracking technologies.

Purpose of Data Usage

The personal data collected by Roobet is used for various purposes, which include:

• Account management: To create, maintain, and secure your account, and ensure compliance with applicable laws and regulations.
• Marketing communication: To provide you with information about promotions, offers, and updates related to our services, where permitted by law.
• Anti-fraud checks: To detect and prevent fraudulent activities, ensuring the integrity of our platform and the safety of our users.
• Anti-Money Laundering (AML) compliance: To adhere to legal obligations under Canadian law and industry standards aimed at preventing money laundering and other financial crimes.
• Know Your Customer (KYC) procedures: To verify your identity and age as part of our commitment to responsible gambling and regulatory compliance.

Data Sharing

Roobet may share your personal information with third parties in specific situations, including:

• Disclosure to payment providers: To facilitate transactions and ensure the processing of deposits and withdrawals.
• Verification partners: To conduct identity checks and ensure compliance with KYC and AML regulations.
• Regulatory authorities: To comply with legal obligations and respond to inquiries from relevant authorities, as required by law.

User Rights

As a user of Roobet, you have certain rights regarding your personal data, including:

• Right to access: You have the right to request a copy of the personal information we hold about you.
• Right to deletion: You can request the deletion of your personal data, subject to certain legal obligations and retention periods.
• Right to restrict processing: You have the right to request the restriction of processing your personal data in certain circumstances.

To exercise these rights, you may contact our support team for assistance.

Cookie Policy

Roobet uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files placed on your device that help us understand how users interact with our services. Our use of cookies can be categorized as follows:

• Essential cookies: These cookies are necessary for the operation of our website and enable you to use its features, such as logging in and accessing secure areas.
• Analytical cookies: These cookies help us analyze how users interact with our platform, allowing us to improve functionality and performance.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect your experience on our site.

Data Security

Roobet takes the security of your personal data seriously and implements various technical and organizational measures to protect it from unauthorized access, loss, or misuse. These measures include encryption, firewalls, and secure server environments.

Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee its absolute security.

Changes to This Privacy Policy

Roobet reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates or changes.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to our support team for assistance.